Frequently asked questions about the calculator, profile, subscriptions, CBAM, and privacy. Use the search box below or the category links to quickly find what you're looking for.
Categories
1. Getting Started 2. Using the Calculator 3. Profile & Account Management 4. Subscriptions & Billing 5. CBAM & Reporting 6. Data Privacy & SecurityYou can start instantly with a free Standard account — create a free account with your email from the sign-up page. For the module differences between Academic, Pro, and Enterprise plans, see the Subscriptions page.
Yes. Faculty and students who register with a valid .edu.tr institutional email get unlimited free access, including the Marine & Aquatic Ecosystem and Biodiversity modules.
Click the "Forgot Password" link on the sign-in page and enter your email address; a password reset link will be sent to you.
The calculator has 7 tabs: Personal & Household Emissions, Water & Circular Economy, Scope 1 & 2, Scope 3 & Import, Marine & Biogenic, CBAM/PCF & Risk Score, and (Academic role only) Research Toolkit. See our Bibliography page for each module's formulas and sources.
This means the module is locked at your current plan level. Clicking the tab automatically shows a warning; you can visit the Subscriptions page to upgrade.
All your past calculations are listed in the Dashboard, where you can rename, view details of, or delete them.
Click the "Download Report" button below your calculation result to generate an ISO 14064-compliant PDF report verifiable via QR code.
Use the "Download My Data" feature on your profile page to export your account and calculation data.
You can use the account deletion flow on your profile page. This action cannot be undone; the responsibility for deleting your account is entirely yours.
Share your referral link from your profile: the person you invite gets a 5-day Enterprise trial and a discount on their first subscription; you get 5 days of Enterprise (plus 1 more month if they subscribe).
You can create a new key in the API Keys section of your profile (Enterprise plan only). The key is displayed ONLY ONCE at creation time — you must store it somewhere secure.
When you choose the yearly plan, a 20% discount is automatically applied to the 12-month total and billed once. You can switch back to the monthly plan anytime.
Just fill out the corporate contact form; our sales team will prepare a custom proposal and migration plan for your needs. Your existing data is transferred without interruption.
Even if you cancel your account, your past calculation and report data is safely retained for the applicable legal retention period; upon request, it can be exported or permanently deleted.
Online payment via credit/debit card, and for Enterprise plans, wire transfer and invoice-based payment options are also available.
It's a PDF draft you can generate in the calculator's CBAM tab, pre-filled with your company and product information. It is NOT an official declaration — it's for internal preparation only and must be confirmed with your customs broker before an official submission. See our CBAM Declaration guide for details.
Every PDF report generated on the platform contains a unique QR code. You can scan this code or enter it on the Report Verification page to confirm the report was genuinely produced by the platform.
Your data is stored end-to-end encrypted. See our Privacy Policy page for details.
The platform is designed to be ISO 27001 and GDPR/KVKK compliant; end-to-end encrypted data storage is part of that compliance.